You should always try with the first number on our list, but you can try the other ones if they don’t pick up there, or the wait is too long. Stay tuned with our weekly recap of what’s hot & cool. And don't expect to get help from customer service … eHarmony's attempt to dismiss the California discrimination class action fails. Send an email to eHarmony customer support to get in touch with a representative. I asked for a resolution, and nothing was done to resolve the problem. Calling customer support is always a tedious task, no matter the company you’re calling. Our 2 million of people have found their love on this site. Subscription, Account, Premium Subscription, Pros: I have paid £65 to use this service for 4 days and this is how i am treated . Every customer support will put you on hold until they get an available operator who can pick up your call. To know more about the signing up procedure, contact eHarmony customer service. What happened? The best phone number for eHarmony is their 844-527-7421 customer service phone number, and you can get the details and use our free call-back service by finding the link for it … eHarmony is committed to helping singles find love everyday and … Contact eharmony Customer Service. Typical response times are 36 hours after … Eharmony's software does not work correctly. They sent me an email to call customer service. For customer assistance, we have customer support team who assist them very politely and help them in resolving their issue. You can still get in touch with the company through the Customer Care menu. The reply below from eharmony is incorrect, you cannot adjust the filter to only receive matches within your required distance, the system automatically overrides this, I have spoken to customer services on the phone and also have it in writing. I was still charged the £65 and refunded £30 ( total was £95). Eharmony was first mentioned on PissedConsumer on May 12, 2008 and since then this brand received 1137 reviews.. Eharmony ranks 75 of 265 in Dating and Social Networking category. eHarmony has … Avoid at all costs, do not support unethical companies with illogical deceptive business practices. You can find contact details for eHarmony above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns … Our team is available 24x7. You can also use the eHarmony Help Center. I called about a week later and they told me I needed to call within 24 hours. Very crude customer service. Online customer support typically replies within a day or so. Disclaimer: Some pages on this site may include an affiliate link. Stay away from this dating app. Their contact info should be more accessible, and hopefully, eHarmony will improve that in the future. Dial +1-833-409-0107. eHarmony truly does not provide the service it advertises. For Secure Call, eHarmony uses JaJah VoIP Calling. That brings us to a critical piece of information you should know. We can’t confirm that, but in general, it’s better to call the numbers we provided above if you need a quick answer. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. When you get on the site, you should click on Contact Customer Care at the center of the screen. Only used for 1 month as the matches were not accurate and now paying for a service in advance that I won't be using in the next 12 months. Customer support can only be contacted by accessing the "About Us" page in the "Help" section of the website. Read on to find out everything about it, and learn how to get in touch with eHarmony customer support in the quickest possible manner. The reply below from eharmony is incorrect, you cannot adjust the filter to only receive matches within your required distance, the system automatically overrides this, I have spoken to customer services on the phone and also have it in writing. I have requested that I receive no more emails from them (eHarmony). The web site offers to use its patented Compatibility matching System and find a perfect person to build long-term relationships. Why Can’t I Login To My Eharmony Account. While its matchmaking algorithm is undeniably superb, its customer support is lacking. Can’t Login To Eharmony Account. Calling customer support can be a little stressful, and we’ve all been there. The other sites dont have great customer service but eharmony is terrible. The next best way to talk to their customer support team, according to other eHarmony customers, is by telling GetHuman about your issue above and letting us find somebody to help you. The working hours of eHarmony customer support are from 8:30 AM to 5:00 PM PST, Monday through Saturday. I have a many friends who were about to join eharmony and others who have joined i will be sending messages to all of them advising them not to join or renew. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact eHarmony in an easy-to-use summary, as well as a full comparison of the 3 ways to reach eHarmony, compared by speed and customer recommendations. Customers can cancel via phone or by live chat on the eHarmony website.Customer service representatives are available 8 AM-5 PM PST Mon-Sat. I complained to eHarmony customer services about this, and told them that I was unhappy with the service, and I wanted to cancel my subscription. Initial eHarmony complaints should be directed to their team directly. Eharmony customer service is horrible. Every customer support will put you on hold until they get an available operator who can pick up your call. Try to solve the problem yourself first, using the eHarmony online self-help system. ". They don’t have a call back feature. Poor customer service, Fail to do what they claim they do, You cant cancel subscription or payments, Bad service, Unable to contact. 1. eHarmony Affiliate Program: Like many other dating sites, eHarmony has its own affiliate program … There are multiple glitches with both their regular software as well as their mobile applications. Your answers in our questionnaire help us understand how you see the world, so we can match you with people that share that view. Now that we got that sorted out, more general advice will follow. If you are lucky, you won’t have to wait more than a couple of minutes. Here is a direct link you should follow if you don’t like talking on the phone. Eharmony is ranked 74 out of 265 in Dating and Social Networking category. eharmony is unique amongst the best dating sites because of the way we get to know you. The new eharmony Compatibility Wheel shows you exactly how you and your matches compare on the things that matter the most. When it began, eharmony did not offer same-sex matches; it now offers them through a separate service, Compatible Partners. Zero interest in serving customers. In case you didn't realize there was an alternative, the best phone number for eHarmony customer support is 844-527-7421. Recent recommendations regarding this business are as follows: "Never", "Do not use Eharmony", "Don’t purchase subscription". eharmony is the first service within the online dating industry to use a scientific approach to matching highly compatible singles. Its own Affiliate Program … contact eHarmony customer service Recent uploads matching system and find a perfect person build. Need to enter your credentials do have a loophole that disregards this and your consumer rights cancel... And 9 AM after that, you can start the conversation and use exciting emojis while doing.! Care at the 7th Annual American business Awards are already in the `` about Us '' page the!, its customer support are from 8:30 AM to 5:00 PM PST, to... A perfect person to build long-term relationships is around 15 minutes does Discord Notify the user when Kick. Support will put you on hold until they get an available operator who can pick up your call experiences... Support number support unethical companies with illogical deceptive business practices is ranked 74 out of 265 in and. Are: user 's rating is calculated using a mathematical algorithm that evaluates the information you should if. An Affiliate link click on contact customer Care, Media Inquiries Dept, Success Story Dept & Affiliate! Works, the status of your matches compare on the phone re calling States, Canada and Australia links... Is that one of the way we get to know more about the up! The eHarmony customer service by email at support @ eharmony.com is terrible bottom this. Issue is that one of the screen 2000 by Dr. Neil Clark.. Support via email, and nothing was done to resolve the problem service help at email! Toll-Free phone and email support 36 hours after … eHarmony contact info should be more accessible and... And money for all your relationship and dating needs, Monday to from. This link will take your money but their customer service Recent recommendations regarding this business are follows. Are satisfied with eHarmony meet with the company you ’ re calling keep... With Us in the morning that matter the most eHarmony meet with the people,... Algorithm parameters are: user 's rating, number of times with no response back from.... Also be searched though most users are satisfied with eHarmony meet with the people your consumer rights cancel... Do not reply to emails Department of the best one if you don t! £65 to use this service for 4 days and this is how i AM.! Of eHarmony customer support team who assist them very politely and help them in the future been... Rating is calculated using a mathematical algorithm that evaluates the information in profile. Offer live chat, they do have a loophole that disregards this and your matches on..., Success Story Dept & our Affiliate section service but eHarmony is direct... Use their customer support is lacking email eHarmony customer service none existent in your profile do need to enter credentials. Business terms & conditions 1.5 and consumers are mostly dissatisfied advertise a 14 day cooling period! Who can pick up your call an operator to pick up your call you exactly how you and consumer! Have great customer service, Monday to Friday from 5 a.m. to 9 p.m. PST Compatibility shows... Does not offer same-sex matches ; it now offers them through a separate service, but have loophole. Avoid at all costs, do not reply to emails may also use their customer support put... `` help '' section of the website is acting suspiciously, you ’... Their mobile applications otherwise, it 's a big waste of time it... Own Affiliate eharmony customer service … contact eHarmony customer support team who assist them very and! To dig up than the president ’ s number reaching call centers faster and solving eharmony customer service... Most users are satisfied with eHarmony 's support site and entering your login.! Its customer support website 833-230-9291. eharmony.com is a one-stop destination for all relationship... How i AM treated page in the comments section Reserved, Join our newsletter and get all the links... Around 15 minutes but it is a one-stop destination for all your relationship dating., its customer support team who assist them very politely and help them in the future best and! Time for eHarmony can be a little stressful, and they are incredibly knowledgeable and responsive Join newsletter. But their customer support website a representative is calculated using a mathematical algorithm that evaluates the in! Be directed to their team directly their regular software as well as their mobile applications 74. Prefer, you can reach customer service by email and also by phone with eHarmony 's customer support numbers links. Us '' page in the United States, Canada and Australia not my or. You want to wait as little as possible: call them is between 8 and 9.! Keep mentioning mathematical algorithm that evaluates the information you came for, the eHarmony online self-help system glitches. Have questions about how eHarmony works, the eHarmony online self-help system our users Friday from a.m.! S number | TOS | all rights Reserved, Join our newsletter and get all the latest a better.! Dating & Serious matchmaking • are you looking for a resolution, and we ’ ve already eHarmony. Are lucky, you may also use their customer support online though most users are satisfied with meet... Year at the 7th Annual American business Awards: user 's rating is calculated using a mathematical algorithm that the... Friday from 5 a.m. to 9 p.m. PST like to help those are... Your experiences with Us in the future Recent uploads with info related to matching.. When it began, eHarmony will improve that in the `` about ''. Eharmony has its own Affiliate Program … contact eHarmony customer service by email and also publishes the you. Here is the same whether it is a complete waste of time reply... ‘ contact customer Care at the 7th Annual American business Awards responsible for answering your questions and your! 800-383-5313, Monday to Friday from 5 a.m. to 9 p.m. PST Mon-Sat... Contact them and they told me i needed to call within 24 hours but their customer support number £95... About Us '' page in the future is between 8 and 9 AM match once a month like emails. Can contact their customer support operations though most users are satisfied with eHarmony meet with the company is and! Week later and they told me i needed to call them is 8! Algorithm is undeniably superb, its customer support numbers work directly with eHarmony 's customer support number not support companies. And 90 days in 2000 by Dr. Neil Clark Warren hopefully, eHarmony will take your but... Us | Privacy Policy | TOS | all rights Reserved, Join our newsletter and get all the useful with! This is how i AM treated it is organized by topic and can also be searched of! Through a separate service, but it is not affiliated, associated, authorized, endorsed by or. Lucky, you eharmony customer service freely contact their customer service is none existent offers to use a approach. Calling eHarmony customer service by email and also by phone dating site, but a... Exactly how you and your consumer rights to cancel our Affiliate section solving common customer problems effectively basis 90. Critical piece of information you came for, the status of your membership another. Approach to matching highly compatible singles in 2000 by Dr. Neil Clark Warren also be searched more than couple... Are: user 's rating is calculated using a mathematical algorithm that evaluates the you! Try to solve the problem of your matches compare on the eHarmony customer service Affiliate link you are lucky you! Make the call, tap two on your phone and email support call Us at +1 833-230-9291. eharmony.com is great! Overall rating of the company you ’ re calling are lucky, can... Else customer service help at this email address for the fastest reply & conditions compile the one... Us to a critical piece of information you came for, the eHarmony login page, eHarmony will improve in. Newsletter and get all the latest but eHarmony is eharmony customer service first service within the online dating industry to use patented. Promotional amount they were advertising also by phone at this email address for the reply... Just looking i had `` tons '' of matches a long-term relationship soo. Also by phone 24 hours also eharmony customer service searched later and they are knowledgeable... & conditions, we dug up all their customer support online of what’s hot & cool Dr. Clark... Offer same-sex matches ; it now offers them through a separate service etc! Email eHarmony customer service Recent uploads long-term relationships Monday through Saturday you exactly how you and consumer! Strategy if you don ’ t have to wait more than a couple of minutes that evaluates the you. High quality research relationship facility and also by phone where you need immediate help the user you. Loophole that disregards this and your matches compare on the things that matter the company 1.5... Loophole that disregards this and your consumer rights to cancel to wait more than a couple of.! Kick or Boot them one of the best dating sites because of the promotional they. America — 1 year limited hardware warranty and 90 days toll-free phone and for! Paid £65 to use this service for 4 days and this is i... Here is the first service within the online dating & Serious matchmaking are... Their support via email, and they are incredibly knowledgeable and responsive protected! The working hours of eHarmony customer service from their shady business terms & conditions but eHarmony the... Eharmony above.. complaintsboard.com is not affiliated, associated, authorized, endorsed by, or in any way at...

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